dale s
Have been using Afrihost for many years now and have found their customer service to always be of the highest standard. Their product offerings are globally great - I know I've used others. Value for money on product packages also great!
Hazel Jarman
What an awesome experience to deal with this provider. My issue was resolved efficiently, effectively and most importantly - fast! Great service
jason superjase du toit
i had patchy internet and used their whatsapp help line on the clientzone website. regina g assisted me quickly and efficiently. she was able to alert me to the fact that maintenance work was underway on the exchange in my area.
a second great experience with the whatsapp help. my data ran out and after topiing up i couldn't reconnect properly. i was assisted with little wait bu thulani, professionally helped and had the problem sorted in a short time. great service.
Justin Maans
Tuesday 30 April 2024
My line with RSAWeb was cancelled. I've been very disappointed by their service lately. Their pricing didn't link accordingly with their service levels.
Wednesday 01 May 2024
I signed up with Supersonic. Chose my package, submitted my documents, everything.
Thursday 02 May 2024
The entire morning I was battling to get confirmation from Supersonic regarding my order. I phoned, but no answer. I sent WhatsApp messages, no reply. I cancelled my order with Supersonic.
Thursday 02 May 2024
I signed up with Afrihost. My fiber line was activated same day and my router arranged.
Friday 03 May
After I failed to connect the router for WiFi, Afrihost assisted me to connect my existing router so we can have WiFi while waiting for the new router. Quick and effective assistance received.
Monday 06 May
I received my router. I had challenges with the settings and Ricky took me step by step via WhatsApp. I'm sorted and everything is in order.
I haven't experienced this level of service in a very long time.
Afrihost is the service provider you need. Their service levels are very high, support staff are quick and efficient. They easily get a 10/10 rating from me.
I have faster Mbps at a cheaper rate with Afrihost and excellent service on top of it. That's a powerful combination to have 💪🏽💯
Colyn James
Service always great, but today i have met the showstopper...was assisted by Ethan via the WhatsApp chat and he was the best in terms of efficient and helpful. Well done Ethan, you make it impossible for me to want to deal with anyone else besides you.
Eric Sirgobind
I had excellent Whatsapp support services on my order and the person was so helpful. Awesome service delivery by the best in the industry. 10/10...